Frequently Asked Questions
Find answers to the most commonly asked questions here.
Yes, we support sample requests. Regular samples are provided free of charge, you only need to bear the international shipping cost (about 30-50 USD). Custom samples require a sample fee, which is refundable after the bulk order.
Our products are exported worldwide, including: USA, Canada, UK, Germany, France, Australia, Japan, South Korea, Middle East (UAE, Saudi Arabia), and Southeast Asian markets. If your country is not listed, please contact us for confirmation.
Absolutely. We support OEM/ODM customization, including printing your brand logo on rainwear, designing custom hang tags and packaging. Multiple customization methods available: screen printing, heat transfer, embroidery, etc.
The MOQ for regular styles is 300-500 pieces per color. In-stock styles can accept smaller quantities (50-100 pieces). For new style development, please contact our sales team for confirmation.
After sample confirmation, the regular delivery lead time is 25-35 days. Express service (15-20 days) is available upon negotiation for urgent orders. Specific timelines subject to order confirmation.
We support multiple payment methods: T/T (bank transfer), L/C, PayPal, Western Union. Standard terms are 30% deposit + 70% balance, negotiable based on order specifics.